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<blockquote data-quote="Brown287" data-source="post: 322165" data-attributes="member: 14940"><p>For years now weve been told that it is our service that will keep customers, well I'm here to say thats B.S. basically it comes down to loyallty. And customers have none and whats worse than that is that our enept sales departments are completely out of touch with the reallity that we face every day. Sales leads that take weeks to respond, customers that get the run around and then a revolving door of sales reps. Seems pretty clear to me why we lose customers. They say get new customers, I say first we need to learn how to keep our current ones. But what do we know being just drivers, were merely just the boots on the ground.</p></blockquote><p></p>
[QUOTE="Brown287, post: 322165, member: 14940"] For years now weve been told that it is our service that will keep customers, well I'm here to say thats B.S. basically it comes down to loyallty. And customers have none and whats worse than that is that our enept sales departments are completely out of touch with the reallity that we face every day. Sales leads that take weeks to respond, customers that get the run around and then a revolving door of sales reps. Seems pretty clear to me why we lose customers. They say get new customers, I say first we need to learn how to keep our current ones. But what do we know being just drivers, were merely just the boots on the ground. [/QUOTE]
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