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<blockquote data-quote="Doc Sorting Dude" data-source="post: 2267634" data-attributes="member: 40737"><p>I have to tell you I don't envy being a CSA due to the angry calls they must be getting due to our many service failures. I just tell my manager I can only go as fast as I can safely do it. The leave building times are on the managers, and as soon as you hear "late freight" again our goal is to finish deliveries even if it takes an extra hour to do so. The repercussions of overtime is not our problem and I expect to see the fruits of my labor n my paycheck with no hassles. </p><p></p><p>I laugh when they say not to use the shuttles. No one in our area is willing to go all the way back to the station only to be told they need to go back out and finish the dels that are due. I wonder how Fedex handles all those guarantee refunds due to service failures? I have a feeling they'll come up with an "Act of God" than admit defeat.</p></blockquote><p></p>
[QUOTE="Doc Sorting Dude, post: 2267634, member: 40737"] I have to tell you I don't envy being a CSA due to the angry calls they must be getting due to our many service failures. I just tell my manager I can only go as fast as I can safely do it. The leave building times are on the managers, and as soon as you hear "late freight" again our goal is to finish deliveries even if it takes an extra hour to do so. The repercussions of overtime is not our problem and I expect to see the fruits of my labor n my paycheck with no hassles. I laugh when they say not to use the shuttles. No one in our area is willing to go all the way back to the station only to be told they need to go back out and finish the dels that are due. I wonder how Fedex handles all those guarantee refunds due to service failures? I have a feeling they'll come up with an "Act of God" than admit defeat. [/QUOTE]
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