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Over 70S
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<blockquote data-quote="HEFFERNAN" data-source="post: 1173750" data-attributes="member: 11315"><p>I do not bring Over 70's up flights of stairs, unless it is commercial.</p><p></p><p>If a resident in a 2nd or 3rd floor apartment order something huge, I tell them I'm not allowed to bring the item upstairs because UPS will fire me if I get hurt, but I always bring it through the outside door.</p><p>I've never been yelled at or given a customer concern. I hold the discretion when making the delivery, not UPS or the customer.</p><p>If you want to "man up" because the customer is hot or elderly, that is a personal decision, not a requirement.</p><p></p><p>This is a 35 year career !! I'm not gonna hurt myself over 1 delivery !!</p></blockquote><p></p>
[QUOTE="HEFFERNAN, post: 1173750, member: 11315"] I do not bring Over 70's up flights of stairs, unless it is commercial. If a resident in a 2nd or 3rd floor apartment order something huge, I tell them I'm not allowed to bring the item upstairs because UPS will fire me if I get hurt, but I always bring it through the outside door. I've never been yelled at or given a customer concern. I hold the discretion when making the delivery, not UPS or the customer. If you want to "man up" because the customer is hot or elderly, that is a personal decision, not a requirement. This is a 35 year career !! I'm not gonna hurt myself over 1 delivery !! [/QUOTE]
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