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UPS Discussions
Pak Mail owners cannot get ahold of UPS rep.
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<blockquote data-quote="BrownSuit" data-source="post: 432376" data-attributes="member: 14437"><p>I'm PMing Steve, but in the future here's what I would do if I were in his place.</p><p></p><p>1. Submit a SLIM lead - Involves and notifies BD. If nothing happens, that's a BD problem.</p><p>2. Notify Center Management - Which Steve Did</p><p>3. Based on a response or lack there of on each of these (72 Business hours would be considered reasonable) proivde the customer with a the Corporate 800 number.</p><p></p><p>By doing 1 and 2 you would effectively cover Operations and BD so that if nothing is done, there is a paper trail that somebody blew it. </p><p></p><p>I don't have that number handy, so if somebody else could post it that'd be great.</p></blockquote><p></p>
[QUOTE="BrownSuit, post: 432376, member: 14437"] I'm PMing Steve, but in the future here's what I would do if I were in his place. 1. Submit a SLIM lead - Involves and notifies BD. If nothing happens, that's a BD problem. 2. Notify Center Management - Which Steve Did 3. Based on a response or lack there of on each of these (72 Business hours would be considered reasonable) proivde the customer with a the Corporate 800 number. By doing 1 and 2 you would effectively cover Operations and BD so that if nothing is done, there is a paper trail that somebody blew it. I don't have that number handy, so if somebody else could post it that'd be great. [/QUOTE]
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Pak Mail owners cannot get ahold of UPS rep.
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