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PAS - how do we fix it.
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<blockquote data-quote="canon" data-source="post: 166309" data-attributes="member: 8423"><p>Excellent post... both of them. They reflect the same problems we see in our center. Out of curiosity, what is the position management takes on the deficiencies? Is there some kind of directive to pretend everything is fine so the public believes the end result matches the hype PAS received prior to deployment? I agree 100% there are drivers who are resistant to change, stubborn to work with etc. But it seems as you stated, in<em> 2+ years</em> you've been using it, most of those issues are only fixable by management... and you even said you can't get anyone higher than yourself to respond. It could be an awesome system, and some say it is... when it works right. I wouldn't know, I have yet to see it fixed.</p><p></p><p>My position has been that I'll be able to take more stops and do it in less time/miles if someone addresses my concerns... nobody seems to mind as long as I'm coming in under 9.5 hours. In my case, I've been begging to sit down with someone, and even produced maps/notes off the clock and still no progress. Others in my center the same thing... then a few drivers have had excellent response. Maybe they're willing to only deal with the routes that aren't TOO much work to fix? Either way, I'm glad some of the drivers here who have voiced the same issues now finally have someone in management acknowledging the problems. Too often, the management response here reflects the response we see in our centers: Quit whining and "make the best of it". I think the biggest problem is there are too many people who do just that instead of trying to fix it.</p></blockquote><p></p>
[QUOTE="canon, post: 166309, member: 8423"] Excellent post... both of them. They reflect the same problems we see in our center. Out of curiosity, what is the position management takes on the deficiencies? Is there some kind of directive to pretend everything is fine so the public believes the end result matches the hype PAS received prior to deployment? I agree 100% there are drivers who are resistant to change, stubborn to work with etc. But it seems as you stated, in[I] 2+ years[/I] you've been using it, most of those issues are only fixable by management... and you even said you can't get anyone higher than yourself to respond. It could be an awesome system, and some say it is... when it works right. I wouldn't know, I have yet to see it fixed. My position has been that I'll be able to take more stops and do it in less time/miles if someone addresses my concerns... nobody seems to mind as long as I'm coming in under 9.5 hours. In my case, I've been begging to sit down with someone, and even produced maps/notes off the clock and still no progress. Others in my center the same thing... then a few drivers have had excellent response. Maybe they're willing to only deal with the routes that aren't TOO much work to fix? Either way, I'm glad some of the drivers here who have voiced the same issues now finally have someone in management acknowledging the problems. Too often, the management response here reflects the response we see in our centers: Quit whining and "make the best of it". I think the biggest problem is there are too many people who do just that instead of trying to fix it. [/QUOTE]
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