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Payroll Error...
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<blockquote data-quote="Kae3106" data-source="post: 795381" data-attributes="member: 27557"><p>If your check was shorted, your center team needs to put in a payroll adjustment. The payroll department is not permitted to speak directly to employees (we can't verify that you are who you say you are over the phone) and any adjustments to pay must be requested by your center team.</p><p></p><p>I know this may sound basic but what does your advice of deposit say the net was supposed to be? Was it almost $200 or was it $149.37? The bank deposits what the net was calculated to be....it doesn't just make up numbers. Are you short hours? Is there a deduction you overlooked? Did something change with your taxes? Was there some weird adjustment that affected the net? Did you receive any gift cards recently? Is there any chance the bank nabbed part of your pay to cover some unrelated fees on your account?</p><p></p><p>Edit: I hadn't scrolled all the way down to see that it had been resolved. Payroll does make mistakes. Some are due to incorrect info from the centers, others to system issues, others due to mistakes by the payroll processors. The important part is identifying them and getting the correct pay to the employees as quickly as possible and then not letting that mistake happen again. The UPS employees are payroll's customers and they deserve to be treated with the same professionalism and respect as they show our external customers.</p></blockquote><p></p>
[QUOTE="Kae3106, post: 795381, member: 27557"] If your check was shorted, your center team needs to put in a payroll adjustment. The payroll department is not permitted to speak directly to employees (we can't verify that you are who you say you are over the phone) and any adjustments to pay must be requested by your center team. I know this may sound basic but what does your advice of deposit say the net was supposed to be? Was it almost $200 or was it $149.37? The bank deposits what the net was calculated to be....it doesn't just make up numbers. Are you short hours? Is there a deduction you overlooked? Did something change with your taxes? Was there some weird adjustment that affected the net? Did you receive any gift cards recently? Is there any chance the bank nabbed part of your pay to cover some unrelated fees on your account? Edit: I hadn't scrolled all the way down to see that it had been resolved. Payroll does make mistakes. Some are due to incorrect info from the centers, others to system issues, others due to mistakes by the payroll processors. The important part is identifying them and getting the correct pay to the employees as quickly as possible and then not letting that mistake happen again. The UPS employees are payroll's customers and they deserve to be treated with the same professionalism and respect as they show our external customers. [/QUOTE]
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