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Perfect Service Monday...
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<blockquote data-quote="browniehound" data-source="post: 310935" data-attributes="member: 4653"><p>Iko, I agree, but for reasons stated above Monday is our best chance for perfect service. I think this is an excuse and it should be an unexcaptable one for our company.</p><p> </p><p>I rarely run out of time in delivering airs. In approximately 2.5 years I think I may have run out of time 3 times while delivering my airs. I know what I can do before 1030 down to the minute.</p><p> </p><p>So, I rarely have late airs for any reason. Most drivers in my group rarely have late airs also.</p><p> </p><p>My point is, there is an emphasis put on is drivers to make our commits so much so that I have a late air about once per quarter. I think this is the standard.</p><p> </p><p>My theory is, if the same pressure was put on the unloaders, sorters, loaders, preloaders, etc. then we could have more perfect service days.</p><p> </p><p>Think about it. By making Mondays a goal for perfect service, the company is basically saying: "Get the airs to the drivers on time and they will make service".</p><p> </p><p>Thats why I think UPS should now focus their attention to other parts of the operation to improve overall service. Doeas everyone agree?</p></blockquote><p></p>
[QUOTE="browniehound, post: 310935, member: 4653"] Iko, I agree, but for reasons stated above Monday is our best chance for perfect service. I think this is an excuse and it should be an unexcaptable one for our company. I rarely run out of time in delivering airs. In approximately 2.5 years I think I may have run out of time 3 times while delivering my airs. I know what I can do before 1030 down to the minute. So, I rarely have late airs for any reason. Most drivers in my group rarely have late airs also. My point is, there is an emphasis put on is drivers to make our commits so much so that I have a late air about once per quarter. I think this is the standard. My theory is, if the same pressure was put on the unloaders, sorters, loaders, preloaders, etc. then we could have more perfect service days. Think about it. By making Mondays a goal for perfect service, the company is basically saying: "Get the airs to the drivers on time and they will make service". Thats why I think UPS should now focus their attention to other parts of the operation to improve overall service. Doeas everyone agree? [/QUOTE]
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