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Message: <blockquote data-quote="Dizzee" data-source="post: 540497" data-attributes="member: 12313">I'm a nice guy, but the problem with doing favors for customers is that after a while they come to expect it. I had a small struggling company, just a couple of guys who were occasionally having trouble getting their stuff done by the 6:30 OCA cut-off. I was back in their area around 8:00 every night, so once or twice a week when they were having problems, they would call, and I would stop at 8:00. They understood I was doing them a favor. My route changed and I was no longer able to come back at 8:00. They raised holy heck, and complained all the way to corporate.</blockquote>