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The Competition
FedEx Discussions
Phoning before delivery
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 2817596" data-attributes="member: 12570"><p>It takes less than 30 seconds to do the right thing for the customer.</p><p></p><p>"Hi, this is UPS Dave. I have a package for you but there is no apartment number on the label. What is your apartment number?"</p><p></p><p>PM and OMS clerks will call if there is a number on the label. They both also have access to online search programs.</p><p></p><p>Drivers should NEVER call their pickups.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 2817596, member: 12570"] It takes less than 30 seconds to do the right thing for the customer. "Hi, this is UPS Dave. I have a package for you but there is no apartment number on the label. What is your apartment number?" PM and OMS clerks will call if there is a number on the label. They both also have access to online search programs. Drivers should NEVER call their pickups. [/QUOTE]
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