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Pickup Compliance Time...
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<blockquote data-quote="NHDRVR" data-source="post: 590670" data-attributes="member: 10327"><p>I wasn't sure if this was a new flavor of the month in any of your centers...</p><p> </p><p>I got a message saying to call *** ASAP (my onroad) which isn't unusual but when he answered I heard the following...</p><p>(this is pretty much word for word)</p><p> </p><p>"I just got a nasty memo from my boss with your name all over it."</p><p>(quickly thinking if I hit a basketball pole or went off a driveway, whatever)</p><p>"It seems that you are having difficulty</p><p>(oh crap, what did I do...)</p><p>"doing your pickups on time..."</p><p>(huh??)</p><p>Me-"What?"</p><p>"Do you want me to change any of your pickup times in the board so you can be in compliance by +/- 15 minutes...</p><p> </p><p>Anyways...</p><p> </p><p>I have 4 pickups on a house call run in the middle of the woods. My route changes based on my air. There are a thousand like it and they are all done the same way. One day I get at my 1st pickup at 11, the next day it could be 3. </p><p> </p><p>The solution??</p><p> </p><p>I was informed that my whole-entire-massive-4 pickups would be put in my DIAD starting at 4 o'clock and then every 5 minutes after that.</p><p> </p><p>In other words, I am getting permission, by a supervisor, to stop-complete pickups that I am not even at just to make sure I am in compliance because he is getting his peepee slapped. I will be mentioning this to our center manager on Monday (covering my ass) and, YET AGAIN, UPS is giving us a glowing example of how inconsistent they are with how we do our job..</p></blockquote><p></p>
[QUOTE="NHDRVR, post: 590670, member: 10327"] I wasn't sure if this was a new flavor of the month in any of your centers... I got a message saying to call *** ASAP (my onroad) which isn't unusual but when he answered I heard the following... (this is pretty much word for word) "I just got a nasty memo from my boss with your name all over it." (quickly thinking if I hit a basketball pole or went off a driveway, whatever) "It seems that you are having difficulty (oh crap, what did I do...) "doing your pickups on time..." (huh??) Me-"What?" "Do you want me to change any of your pickup times in the board so you can be in compliance by +/- 15 minutes... Anyways... I have 4 pickups on a house call run in the middle of the woods. My route changes based on my air. There are a thousand like it and they are all done the same way. One day I get at my 1st pickup at 11, the next day it could be 3. The solution?? I was informed that my whole-entire-massive-4 pickups would be put in my DIAD starting at 4 o'clock and then every 5 minutes after that. In other words, I am getting permission, by a supervisor, to stop-complete pickups that I am not even at just to make sure I am in compliance because he is getting his peepee slapped. I will be mentioning this to our center manager on Monday (covering my ass) and, YET AGAIN, UPS is giving us a glowing example of how inconsistent they are with how we do our job.. [/QUOTE]
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