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Pickup Compliance Time...
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<blockquote data-quote="Kman845" data-source="post: 592016" data-attributes="member: 16910"><p>If the customer had a problem with me calling to check for pickups I'd understand. But to break off deliveries and waste ten minutes to make a pickup that more often than not ships out nothing, especially on Fridays, doesn't make much common sense.</p><p> </p><p>I'm all for customer service. I've always done everything I can to be courteous and professional to customers and people I work with, both management and hourly co-workers. However, with this economic situation, management doesn't realize (or seemingly care) about customer service, only numbers on reports. I'm just trying to keep my numbers in line, in any way possible, within reason (NOT skipping breaks) to keep my job.</p><p> </p><p>K</p></blockquote><p></p>
[QUOTE="Kman845, post: 592016, member: 16910"] If the customer had a problem with me calling to check for pickups I'd understand. But to break off deliveries and waste ten minutes to make a pickup that more often than not ships out nothing, especially on Fridays, doesn't make much common sense. I'm all for customer service. I've always done everything I can to be courteous and professional to customers and people I work with, both management and hourly co-workers. However, with this economic situation, management doesn't realize (or seemingly care) about customer service, only numbers on reports. I'm just trying to keep my numbers in line, in any way possible, within reason (NOT skipping breaks) to keep my job. K [/QUOTE]
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