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Post your most ridiculous customer complaints
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<blockquote data-quote="mittam" data-source="post: 228837" data-attributes="member: 1223"><p>Had a pottery barn box today, some kind of wooden chest pkg said 96 lbs it was more like 196, we are told regardless of weight and size that they are huge customer and we will deliver them no matter what. So I struggled to pull it through yard (wouldn't stay on dolly) got it to the porch and tilted it up the steps, rang bell started to walk away, lady comes to door and said I am supposed to put it inside her house. this is what her receipt and order form says, I asked her if it also shows what she was billed for the shipping weight, she looked at the bill and said ( yes I guessed it right 196 lbs) 196 lbs and said that is why they said we would put it in her house. I said sorry but we don't do that we just deliver to front door, so exasperated she says well just how am I supposed to lift this in, my reply was you should have thought about that before you ordered it.</p></blockquote><p></p>
[QUOTE="mittam, post: 228837, member: 1223"] Had a pottery barn box today, some kind of wooden chest pkg said 96 lbs it was more like 196, we are told regardless of weight and size that they are huge customer and we will deliver them no matter what. So I struggled to pull it through yard (wouldn't stay on dolly) got it to the porch and tilted it up the steps, rang bell started to walk away, lady comes to door and said I am supposed to put it inside her house. this is what her receipt and order form says, I asked her if it also shows what she was billed for the shipping weight, she looked at the bill and said ( yes I guessed it right 196 lbs) 196 lbs and said that is why they said we would put it in her house. I said sorry but we don't do that we just deliver to front door, so exasperated she says well just how am I supposed to lift this in, my reply was you should have thought about that before you ordered it. [/QUOTE]
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