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<blockquote data-quote="MattM" data-source="post: 4366692" data-attributes="member: 53192"><p>I get that. But shipping a rattling glass box sounds like bad customer service. But we do it constantly</p><p></p><p>just last year we threw away a box of t shirts that had detergent spilled onto it. I won’t deny a few dumpster diving after hours for a shirt. We had some beer bottle samples break. It got thrown away. I hope those were reported as broken. There are some items we throw away.</p><p></p><p></p><p>We lose customers when we ship stuff like this. It goes through 5-6 hands before the driver ends up delivering a broken item.</p><p>We don’t stop transit. We hate left in buildings no matter what. It’s a losing way imho.</p></blockquote><p></p>
[QUOTE="MattM, post: 4366692, member: 53192"] I get that. But shipping a rattling glass box sounds like bad customer service. But we do it constantly just last year we threw away a box of t shirts that had detergent spilled onto it. I won’t deny a few dumpster diving after hours for a shirt. We had some beer bottle samples break. It got thrown away. I hope those were reported as broken. There are some items we throw away. We lose customers when we ship stuff like this. It goes through 5-6 hands before the driver ends up delivering a broken item. We don’t stop transit. We hate left in buildings no matter what. It’s a losing way imho. [/QUOTE]
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