Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Promoted!! A UPS salesman I am!!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Loco170Brownie" data-source="post: 495072" data-attributes="member: 21154"><p>I think SteelToe kicked it right on the head <img src="/community/styles/default/xenforo/smilies/FeltTip/knockedout.png" class="smilie" loading="lazy" alt=":knockedout:" title="Knockedout :knockedout:" data-shortname=":knockedout:" /></p><p></p><p>Back when UPS was private it was more about the service, don't think numbers weren't up there, but it preached everyday our price point wasn't the reason we had our customers it was our service. I have always taken pride in doing everything I can to service my customers but that has become harder and harder each year.</p><p></p><p> We spent how much money on the new Preload system? For those of us that have it we know it isn't about fixing preload issues, or making our loads better (What a joke, how many times have you ever seen a load in numerical order?). Its about being able to load up the drivers to the max every day, is about stop counts. No where in that system (I could be wrong here, but it clearly isnt done here) do they take into account comercial stops vs house calls. So when Joe driver gets a split he has never done off of Bill driver, its PALed to the 8K section, he starts it at 5:30 after he is done all his pick ups and own comercial stops only to find he has 10 missed bussiness stops he didnt know about (Warning letter to come dont worry).</p><p></p><p> Now we have the OCS riding with us telling us they are out here to figure out how many more stops we are going to be able to handle as they cut more routes. As things turn around in the US market (And I do hope it does soon) am I to believe these stops will be taken back off me. lol been here too long to believe that.</p><p></p><p> So ask me to go out and get you more work for me to do....... I have been unimpressed by the sales force at my center for years, I would like to think it is diffrent elsewhere but from the overall tone I would say it isnt. My customers get brushed aside all the time. I have one shipper that fills the FedEx ground guy to the max everyday, he has to call for back up at least 1 time a week, but because its ground my salesmen will not even try to compete with the FedEx price. We are talking around 300 pieces a week! But we cant figure out a way to make it work? </p><p></p><p>If you want my take on it to change there has to be change coming from the other side, I will be here years after this sales force is gone, just like the last one.</p></blockquote><p></p>
[QUOTE="Loco170Brownie, post: 495072, member: 21154"] I think SteelToe kicked it right on the head :knockedout: Back when UPS was private it was more about the service, don't think numbers weren't up there, but it preached everyday our price point wasn't the reason we had our customers it was our service. I have always taken pride in doing everything I can to service my customers but that has become harder and harder each year. We spent how much money on the new Preload system? For those of us that have it we know it isn't about fixing preload issues, or making our loads better (What a joke, how many times have you ever seen a load in numerical order?). Its about being able to load up the drivers to the max every day, is about stop counts. No where in that system (I could be wrong here, but it clearly isnt done here) do they take into account comercial stops vs house calls. So when Joe driver gets a split he has never done off of Bill driver, its PALed to the 8K section, he starts it at 5:30 after he is done all his pick ups and own comercial stops only to find he has 10 missed bussiness stops he didnt know about (Warning letter to come dont worry). Now we have the OCS riding with us telling us they are out here to figure out how many more stops we are going to be able to handle as they cut more routes. As things turn around in the US market (And I do hope it does soon) am I to believe these stops will be taken back off me. lol been here too long to believe that. So ask me to go out and get you more work for me to do....... I have been unimpressed by the sales force at my center for years, I would like to think it is diffrent elsewhere but from the overall tone I would say it isnt. My customers get brushed aside all the time. I have one shipper that fills the FedEx ground guy to the max everyday, he has to call for back up at least 1 time a week, but because its ground my salesmen will not even try to compete with the FedEx price. We are talking around 300 pieces a week! But we cant figure out a way to make it work? If you want my take on it to change there has to be change coming from the other side, I will be here years after this sales force is gone, just like the last one. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Promoted!! A UPS salesman I am!!
Top