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The Competition
FedEx Discussions
PSP vs. Purple Promise
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<blockquote data-quote="Operational needs" data-source="post: 1864894" data-attributes="member: 43500"><p>Speaking of the Purple Promise.... Have any of you heard about how FedEx is now going to stick it to their customers? Apparently, they are testing a one attempt delivery program in Texas, much like UPS' Access Point. Customers will have one chance to get their package. If they're not home on the first attempt with a signature required pkg, the package automatically goes to the closest Kinkos for them to "fetch" it. How's that for customer service?</p></blockquote><p></p>
[QUOTE="Operational needs, post: 1864894, member: 43500"] Speaking of the Purple Promise.... Have any of you heard about how FedEx is now going to stick it to their customers? Apparently, they are testing a one attempt delivery program in Texas, much like UPS' Access Point. Customers will have one chance to get their package. If they're not home on the first attempt with a signature required pkg, the package automatically goes to the closest Kinkos for them to "fetch" it. How's that for customer service? [/QUOTE]
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