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<blockquote data-quote="AB831" data-source="post: 4530477" data-attributes="member: 80184"><p>When I walk into the high rise apartment building on my route every morning, there is a new pile of Ground boxes right next to the front door, lying there for anyone to steal. One of my coworkers did a pickup from a furious restaurant owner who had to throw away thousands of dollars worth of seafood because the Ground driver never showed up for his pickup the other day. At least once a day, I'm accosted by an angry customer asking if I have their package on my truck that wasn't delivered that morning, and I have to tell them no and that it was probably one of the several other Express drivers who could have a route in this area on any particular day (due to DRA). With incidents like these becoming more and more common, coupled with regular news articles about boxes under tarps at stations, I'm wondering what Fat Freddy has up his sleeve to protect the image of the greatest company in the world. I already know that corporate is infallible and that someone else is to blame for all of these things, but what are they going to come up with to ensure the public continues to see us as the standard of excellence in the business world that we are?</p></blockquote><p></p>
[QUOTE="AB831, post: 4530477, member: 80184"] When I walk into the high rise apartment building on my route every morning, there is a new pile of Ground boxes right next to the front door, lying there for anyone to steal. One of my coworkers did a pickup from a furious restaurant owner who had to throw away thousands of dollars worth of seafood because the Ground driver never showed up for his pickup the other day. At least once a day, I'm accosted by an angry customer asking if I have their package on my truck that wasn't delivered that morning, and I have to tell them no and that it was probably one of the several other Express drivers who could have a route in this area on any particular day (due to DRA). With incidents like these becoming more and more common, coupled with regular news articles about boxes under tarps at stations, I'm wondering what Fat Freddy has up his sleeve to protect the image of the greatest company in the world. I already know that corporate is infallible and that someone else is to blame for all of these things, but what are they going to come up with to ensure the public continues to see us as the standard of excellence in the business world that we are? [/QUOTE]
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