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Pursue Falsification?
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<blockquote data-quote="MrFedEx" data-source="post: 827732" data-attributes="member: 12508"><p>Bull? Sorry, but couriers often fake signatures in order to keep up with the workload. Why would they do it? For one, if it's a time-consuming residential, they want to get rid of the stop, and they also know that the vast majority of customers just want their package. It's the <strong>shipper</strong> that is interested in the POD to protect themselves. Yes, it's dumb to do it, but couriers frequently just sign the name on the PowerPad.</p><p> </p><p>A stop is a stop? For years, many couriers would DEX08 the pkg before they were even out of the truck, and <em>then </em>POD it when the consignee signed for it. If asked about it, all they'd have to say is that they rang the doorbell and the customer didn't get to the door promptly. All you have to do is wait 60 seconds, and then you have credit for 2 stops. Instant productivity. Now it gets tracked (supposedly), but a lot of couriers still do it to pump-up the numbers.</p><p> </p><p>I won't release an ISR or DSR unless I have a release number provided to me by a dispatcher. They can generate them if the customer or shipper calls-in to override the restriction.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 827732, member: 12508"] Bull? Sorry, but couriers often fake signatures in order to keep up with the workload. Why would they do it? For one, if it's a time-consuming residential, they want to get rid of the stop, and they also know that the vast majority of customers just want their package. It's the [B]shipper[/B] that is interested in the POD to protect themselves. Yes, it's dumb to do it, but couriers frequently just sign the name on the PowerPad. A stop is a stop? For years, many couriers would DEX08 the pkg before they were even out of the truck, and [I]then [/I]POD it when the consignee signed for it. If asked about it, all they'd have to say is that they rang the doorbell and the customer didn't get to the door promptly. All you have to do is wait 60 seconds, and then you have credit for 2 stops. Instant productivity. Now it gets tracked (supposedly), but a lot of couriers still do it to pump-up the numbers. I won't release an ISR or DSR unless I have a release number provided to me by a dispatcher. They can generate them if the customer or shipper calls-in to override the restriction. [/QUOTE]
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