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Questioning myself!?!
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<blockquote data-quote="redrooster" data-source="post: 1328068" data-attributes="member: 52996"><p>I just do it by the book. I do the job as if a supervisor were with me at all times. You haven't specifically said what you do that is such great above and beyond customer service. Do you wait for the customer to come to the door to help them take a heavy package inside? Some drivers do. I don't. Do you sign for adult signature packages so your customer (who you've known for years and you trust) will have his wine or gun for the weekend? Some drivers do but I won't. What do you do that violates UPS policies and methods yet you consider great customer service?</p></blockquote><p></p>
[QUOTE="redrooster, post: 1328068, member: 52996"] I just do it by the book. I do the job as if a supervisor were with me at all times. You haven't specifically said what you do that is such great above and beyond customer service. Do you wait for the customer to come to the door to help them take a heavy package inside? Some drivers do. I don't. Do you sign for adult signature packages so your customer (who you've known for years and you trust) will have his wine or gun for the weekend? Some drivers do but I won't. What do you do that violates UPS policies and methods yet you consider great customer service? [/QUOTE]
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