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The Competition
FedEx Discussions
Raises for hourly employees defered till October.
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<blockquote data-quote="MrFedEx" data-source="post: 1101399" data-attributes="member: 12508"><p>The outsourcing of Call Center employees has already been a huge "success". One would think they (management) would learn, but all they care about is cutting costs. The new breed of Call Center employee can't distinguish between opcos, and doesn't even know how the Express system operates. It must be a real pleasure for a customer to have to talk with one of these morons.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1101399, member: 12508"] The outsourcing of Call Center employees has already been a huge "success". One would think they (management) would learn, but all they care about is cutting costs. The new breed of Call Center employee can't distinguish between opcos, and doesn't even know how the Express system operates. It must be a real pleasure for a customer to have to talk with one of these morons. [/QUOTE]
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Raises for hourly employees defered till October.
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