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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 547818" data-attributes="member: 12570"><p>Is it just me or has the business phone call gone by the wayside? I was always taught that when you are calling someone as part of your job you should always identify yourself and the company that you are calling from. This was the way I was taught in the military and for the few phone calls that I have made while here at UPS. </p><p> </p><p>What is my point? Just in the past 2 weeks I have received 4 phone calls from Verizon Wireless and each of them started "Is David there?" Not, "I am so and so from Verizon Wireless, may I please speak to David?" My responses will vary--sometimes I will say just say "yes" and then wait, other times I will just hang up or there will be times when I will instruct them in the proper way to make a business phone call (they usually don't like that part). I just think it is poor telephone manners and a poor reflection upon Verizon Wireless.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 547818, member: 12570"] Is it just me or has the business phone call gone by the wayside? I was always taught that when you are calling someone as part of your job you should always identify yourself and the company that you are calling from. This was the way I was taught in the military and for the few phone calls that I have made while here at UPS. What is my point? Just in the past 2 weeks I have received 4 phone calls from Verizon Wireless and each of them started "Is David there?" Not, "I am so and so from Verizon Wireless, may I please speak to David?" My responses will vary--sometimes I will say just say "yes" and then wait, other times I will just hang up or there will be times when I will instruct them in the proper way to make a business phone call (they usually don't like that part). I just think it is poor telephone manners and a poor reflection upon Verizon Wireless. [/QUOTE]
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