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FedEx Discussions
Re-Inventing The Wheel
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<blockquote data-quote="MrFedEx" data-source="post: 1270486" data-attributes="member: 12508"><p>Does a good businessman alienate his workforce, disregard customer service, and hire replacement workers of low-quality? No.My theory is that all of this will combine and eventually derail a lot of Fred's efforts to save money. If you could see the level of dysfunction present at Express, you might reconsider your characterization of Mr.Smith.</p><p></p><p>Think of yourself as an Express customer who isn't getting what they pay (a lot) for most of the time. If you're a good businessperson yourself, you're going to seek viable alternatives.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1270486, member: 12508"] Does a good businessman alienate his workforce, disregard customer service, and hire replacement workers of low-quality? No.My theory is that all of this will combine and eventually derail a lot of Fred's efforts to save money. If you could see the level of dysfunction present at Express, you might reconsider your characterization of Mr.Smith. Think of yourself as an Express customer who isn't getting what they pay (a lot) for most of the time. If you're a good businessperson yourself, you're going to seek viable alternatives. [/QUOTE]
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