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Regretting management
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<blockquote data-quote="browniehound" data-source="post: 747846" data-attributes="member: 4653"><p>Where were you when RPS was for sale? Back in 99-2000 I heard management speak of the Fed-Ex purchase of RPS as an "inferiorty complex" and they needed to do it "save face with their express customers because they don't offer ground service" </p><p> </p><p>It was no big deal 10 years ago when UPS management thought we were invincible. Now, Fed-Ex ground is opening new hubs and taking our packages. Who dropped the ball on this one? We are told to grow the business every day, and that's fine as I do what I can. Problem is if I get someone to switch to us its only a drop in the bucket.</p><p> </p><p>I wanted corporate to grow the business. They have the money and influence to make significant changes. Why didn't they purchase RPS? If they did, our only competitor would be DHL and we all know how they run their operation. I might be able to snag a few parcels here and there through sales leads, but this accomplishes nothing. Eventually other customers leave UPS making my few parcel gain mute.</p><p> </p><p>Yes, we need to grow the business, but drivers submitting sales leads are not going to cut it. We need help from the top.</p><p> </p><p>For example, I left the building Friday at 915: 35 minutes after my start time. That gives me less than an hour to deliver my airs and not touch a ground package. At the same time, Fed-Ex ground is delivering at 7 AM, its a wonder why everyone doesn't use Fed-Ex? UPS = ground packages in the afternoon. Fed-Ex ground = packages in the morning. The FE ground driver is done my 1500. I still haven't taken lunch yet. Something needs to change!</p></blockquote><p></p>
[QUOTE="browniehound, post: 747846, member: 4653"] Where were you when RPS was for sale? Back in 99-2000 I heard management speak of the Fed-Ex purchase of RPS as an "inferiorty complex" and they needed to do it "save face with their express customers because they don't offer ground service" It was no big deal 10 years ago when UPS management thought we were invincible. Now, Fed-Ex ground is opening new hubs and taking our packages. Who dropped the ball on this one? We are told to grow the business every day, and that's fine as I do what I can. Problem is if I get someone to switch to us its only a drop in the bucket. I wanted corporate to grow the business. They have the money and influence to make significant changes. Why didn't they purchase RPS? If they did, our only competitor would be DHL and we all know how they run their operation. I might be able to snag a few parcels here and there through sales leads, but this accomplishes nothing. Eventually other customers leave UPS making my few parcel gain mute. Yes, we need to grow the business, but drivers submitting sales leads are not going to cut it. We need help from the top. For example, I left the building Friday at 915: 35 minutes after my start time. That gives me less than an hour to deliver my airs and not touch a ground package. At the same time, Fed-Ex ground is delivering at 7 AM, its a wonder why everyone doesn't use Fed-Ex? UPS = ground packages in the afternoon. Fed-Ex ground = packages in the morning. The FE ground driver is done my 1500. I still haven't taken lunch yet. Something needs to change! [/QUOTE]
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