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<blockquote data-quote="pretzel_man" data-source="post: 843118" data-attributes="member: 927"><p>Yes, this is a different company than 10 years ago. I've been here over 30, and the change from then is even larger.</p><p> </p><p>I think it wise to not confuse the chicken from the egg......</p><p> </p><p>We used to be a growing company. The little kid on the block taking packages from the post office. We were the low cost provider.</p><p> </p><p>Today, we are the maket leader. In the US, we have the lion's share of the business. Growth is gone.</p><p> </p><p>There used to be no competition. Today, we have FedEx that is taking our packages away!!! They have a cost model where their cost per driver is almost 1/2 of ours.....</p><p> </p><p>Before, packages went from a manufacturer, to a distributer, to a local store, then to a consumer. Today with the internet, it can go right from a manufacturer to a consumer. AND, consumers want the cheapest shipping option.... The customer wants low cost, but residential deliveries are more expensive for us....</p><p> </p><p>When you put this all together, the world has changed all around us and yes, UPS has changed to adjust....</p><p> </p><p>Are we perfect? Of course not. But we had problems 10 years ago, and 30 years ago. Because of our large growth and no competition we could get away with it.</p><p> </p><p>BTW, I started as a part timer long, long ago. Great job while going to school. UPS still has great career options for management (although different than before). I have never lied or hid issues and never directed my people to do so. I can't fix a problem if I can't see it.</p><p> </p><p>With 30,000 managment people there are certainly some bad eggs. They do not belong here. But the vast majority of managment and hourly are working hard together.</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 843118, member: 927"] Yes, this is a different company than 10 years ago. I've been here over 30, and the change from then is even larger. I think it wise to not confuse the chicken from the egg...... We used to be a growing company. The little kid on the block taking packages from the post office. We were the low cost provider. Today, we are the maket leader. In the US, we have the lion's share of the business. Growth is gone. There used to be no competition. Today, we have FedEx that is taking our packages away!!! They have a cost model where their cost per driver is almost 1/2 of ours..... Before, packages went from a manufacturer, to a distributer, to a local store, then to a consumer. Today with the internet, it can go right from a manufacturer to a consumer. AND, consumers want the cheapest shipping option.... The customer wants low cost, but residential deliveries are more expensive for us.... When you put this all together, the world has changed all around us and yes, UPS has changed to adjust.... Are we perfect? Of course not. But we had problems 10 years ago, and 30 years ago. Because of our large growth and no competition we could get away with it. BTW, I started as a part timer long, long ago. Great job while going to school. UPS still has great career options for management (although different than before). I have never lied or hid issues and never directed my people to do so. I can't fix a problem if I can't see it. With 30,000 managment people there are certainly some bad eggs. They do not belong here. But the vast majority of managment and hourly are working hard together. [/QUOTE]
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