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<blockquote data-quote="grgrcr88" data-source="post: 716049" data-attributes="member: 16611"><p>I have put in the effort numerous times only to watch the b/d team or the phone sales team completely screw it up and lose the customer to fed-ex. When DHL went out of here I had a couple customers that needed someone to pick up the packages they were shipping DHL. I submit the lead, we wait 3 weeks to contact them and their already shipping fed-ex, and before you tell me what I should have done, I talked directly to my b/d small account rep, and told him all they needed was to be Set up as a daily pickup and given an account number and still nothing was done. Not that it would matter, they have completely screwed up every account they have tried to set up for me anyway.</p><p> </p><p>Just tell them to go to UPS.com and skip the sales team altogether, its much easier.</p><p> </p><p>By the way UPSTATE I meant it does not matter what you do about the lead you submitted, they will screw you out of the points anyway. I am in no way saying don,t try to sell the business. Please do not jump to conclusions.</p></blockquote><p></p>
[QUOTE="grgrcr88, post: 716049, member: 16611"] I have put in the effort numerous times only to watch the b/d team or the phone sales team completely screw it up and lose the customer to fed-ex. When DHL went out of here I had a couple customers that needed someone to pick up the packages they were shipping DHL. I submit the lead, we wait 3 weeks to contact them and their already shipping fed-ex, and before you tell me what I should have done, I talked directly to my b/d small account rep, and told him all they needed was to be Set up as a daily pickup and given an account number and still nothing was done. Not that it would matter, they have completely screwed up every account they have tried to set up for me anyway. Just tell them to go to UPS.com and skip the sales team altogether, its much easier. By the way UPSTATE I meant it does not matter what you do about the lead you submitted, they will screw you out of the points anyway. I am in no way saying don,t try to sell the business. Please do not jump to conclusions. [/QUOTE]
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