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<blockquote data-quote="joeboodog" data-source="post: 1362905" data-attributes="member: 49981"><p>Maybe I should clarify things for you. I have been on my route for almost 20 years. I know my customers inside and out. Whenever I get a new customer I introduce myself and let them know I am at their service and if there anything I can do for them. I pay attention to changes and whether they are shipping with the competition. If they are amenable to using UPS for their shipping needs I will not only submit a sales lead but will also bother business development to follow up. However, to submit a sales lead for the sake of yet another ridiculous metric to make supervision look good not only wastes my time but also the customers time.</p></blockquote><p></p>
[QUOTE="joeboodog, post: 1362905, member: 49981"] Maybe I should clarify things for you. I have been on my route for almost 20 years. I know my customers inside and out. Whenever I get a new customer I introduce myself and let them know I am at their service and if there anything I can do for them. I pay attention to changes and whether they are shipping with the competition. If they are amenable to using UPS for their shipping needs I will not only submit a sales lead but will also bother business development to follow up. However, to submit a sales lead for the sake of yet another ridiculous metric to make supervision look good not only wastes my time but also the customers time. [/QUOTE]
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