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<blockquote data-quote="brownelf" data-source="post: 919020" data-attributes="member: 27863"><p>Our local has Sears employees (what's left of them actually) so I've always tried to buy from Sears. Recently I purchased a mattress and box spring from Sears, and scheduled a delivery when it came in. When it arrived I immediately noticed that is was the wrong size mattress as well as being the wrong brand. From that point it took me another 2 wks of run around with what is now a non union company that runs the former Sears warehouse and is responsible for deliveries of the large items such as appliances and furniture,ect. The guys who deliver are all independent contractors ala FedEx and the people inside apparently haven't a clue either. In the end I drove to the warehouse to get my mattress, that said I'll never buy from Sears again. Perhaps the money they've saved farming out all those union jobs to incompentent contractors is worth the customers they've lost because of them.</p></blockquote><p></p>
[QUOTE="brownelf, post: 919020, member: 27863"] Our local has Sears employees (what's left of them actually) so I've always tried to buy from Sears. Recently I purchased a mattress and box spring from Sears, and scheduled a delivery when it came in. When it arrived I immediately noticed that is was the wrong size mattress as well as being the wrong brand. From that point it took me another 2 wks of run around with what is now a non union company that runs the former Sears warehouse and is responsible for deliveries of the large items such as appliances and furniture,ect. The guys who deliver are all independent contractors ala FedEx and the people inside apparently haven't a clue either. In the end I drove to the warehouse to get my mattress, that said I'll never buy from Sears again. Perhaps the money they've saved farming out all those union jobs to incompentent contractors is worth the customers they've lost because of them. [/QUOTE]
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