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Sheeting damages as missed
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<blockquote data-quote="ovrdspatchd" data-source="post: 1124486" data-attributes="member: 47234"><p>In my center, we actually had the head of security talk to us after a PCM. He made a point to tell us, to sheet any suspected damages as missed no matter what our sups or center manager said, using their names specifically. He also said it was our decision to attempt delivery of a suspected damage as long as the customer was notified. In some cases, they might need the package that day and would be willing to sign as long as it was noted in remarks field. So I'm wondering does he override management? I haven't had any since then or heard of anyone else.</p></blockquote><p></p>
[QUOTE="ovrdspatchd, post: 1124486, member: 47234"] In my center, we actually had the head of security talk to us after a PCM. He made a point to tell us, to sheet any suspected damages as missed no matter what our sups or center manager said, using their names specifically. He also said it was our decision to attempt delivery of a suspected damage as long as the customer was notified. In some cases, they might need the package that day and would be willing to sign as long as it was noted in remarks field. So I'm wondering does he override management? I haven't had any since then or heard of anyone else. [/QUOTE]
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