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<blockquote data-quote="Bubblehead" data-source="post: 489983" data-attributes="member: 14176"><p>Sounds like there is a lot of falsifying of records going on in Maryland. The companies goal of total visibility to the customer is driving many managers to falsify records in order to satisfy their own numbers. To the point, it is nothing short of dishonest. I think I would ask for these questionable directives in writing. Don't think receiving it in the form of an OMS message is sufficient. I have repeatedly been told "that OMS message have been erased", "I can't print you a copy of that message", "they automatically cycle out", etc. How convenient? Amazingly though when a driver sends in a questionable message a hard copy is always available. CYA!!!! Get it in writing. If it seems questionable, question it. Maybe somebody can post the UPS help phone number. I have it in my locker at work. They may or may not be interested. It's worth a try.</p></blockquote><p></p>
[QUOTE="Bubblehead, post: 489983, member: 14176"] Sounds like there is a lot of falsifying of records going on in Maryland. The companies goal of total visibility to the customer is driving many managers to falsify records in order to satisfy their own numbers. To the point, it is nothing short of dishonest. I think I would ask for these questionable directives in writing. Don't think receiving it in the form of an OMS message is sufficient. I have repeatedly been told "that OMS message have been erased", "I can't print you a copy of that message", "they automatically cycle out", etc. How convenient? Amazingly though when a driver sends in a questionable message a hard copy is always available. CYA!!!! Get it in writing. If it seems questionable, question it. Maybe somebody can post the UPS help phone number. I have it in my locker at work. They may or may not be interested. It's worth a try. [/QUOTE]
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