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<blockquote data-quote="HEFFERNAN" data-source="post: 1029956" data-attributes="member: 11315"><p>As far as I'm concerned</p><p>When UPS is paid for shipping the package, UPS accepts that it can be shipped, attempted 3 times, held for the customer for 7 (?) days, and RTS'd back</p><p></p><p>I know it isn't policy to RTS a package that is given back to us, but I will do it only if it's not opened and was driver released in the past week</p><p>Why beat around the bush and make the customer call the center and ask for the RTS. We would get the message anyways to pick up regardless.</p></blockquote><p></p>
[QUOTE="HEFFERNAN, post: 1029956, member: 11315"] As far as I'm concerned When UPS is paid for shipping the package, UPS accepts that it can be shipped, attempted 3 times, held for the customer for 7 (?) days, and RTS'd back I know it isn't policy to RTS a package that is given back to us, but I will do it only if it's not opened and was driver released in the past week Why beat around the bush and make the customer call the center and ask for the RTS. We would get the message anyways to pick up regardless. [/QUOTE]
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