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<blockquote data-quote="dilligaf" data-source="post: 1030920" data-attributes="member: 11476"><p><span style="font-family: 'comic sans ms'"><span style="font-size: 12px"><span style="color: #800080">Customers can't call the centers anymore to have us come pick up pkgs to be RTS'd. The customers have to call the CSC to schedule a pick up. With that said, if one of my customers have a pkg that needs to be RTS'd all they have to do is wait for me to make a delivery or they can certainly chase me down on rte (had that happen many times). I will gladly pick up any pkgs they might have. I have several QVC queens and the same applies to them. However, if I had a QVC queen that did what the OP's did, I would take the unopened pkgs and make it very clear that it would not happen a 2nd time. I do not have the time to scan and service cross 30 or 40 pkgs to be RTS'd. There is no reason for this kind of behavior, it's pure and simple laziness on the customers part. </span></span></span></p><p><span style="font-family: 'comic sans ms'"><span style="font-size: 12px"><span style="color: #800080"></span></span></span></p></blockquote><p></p>
[QUOTE="dilligaf, post: 1030920, member: 11476"] [FONT=comic sans ms][SIZE=3][COLOR=#800080]Customers can't call the centers anymore to have us come pick up pkgs to be RTS'd. The customers have to call the CSC to schedule a pick up. With that said, if one of my customers have a pkg that needs to be RTS'd all they have to do is wait for me to make a delivery or they can certainly chase me down on rte (had that happen many times). I will gladly pick up any pkgs they might have. I have several QVC queens and the same applies to them. However, if I had a QVC queen that did what the OP's did, I would take the unopened pkgs and make it very clear that it would not happen a 2nd time. I do not have the time to scan and service cross 30 or 40 pkgs to be RTS'd. There is no reason for this kind of behavior, it's pure and simple laziness on the customers part. [/COLOR][/SIZE][/FONT] [/QUOTE]
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