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so how should performance issues be handled?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 719674" data-attributes="member: 12570"><p>This is most often the case with a driver who likes to "visit" with his customers. We have one driver who will spend his mornings "visiting" and has to pick up the pace in the afternoon to get back under 9.5. </p><p> </p><p>To add to what DS wrote, knowing your DOL and DIAD inside and out will help tremendously. Area knowledge is crucial, especially if you are able to indirect residential packages to commercial locations. What I mean is if you know that the owner of Dave's Hardware also lives on your area and would appreciate having his home deliveries left at his business (provided there are packages for his business), you would be taking care of your customer while getting two stops for the price of one. Number breaks, traffic patterns, school dismissal times, etc., are all things which can greatly improve efficiency.</p><p> </p><p>P-man, I have one slight correction to your otherwise spot on post. <span style="color: black">You wrote "While not under supervision, the driver performs at a reduced stops per hour and/or overallowed." I think you meant to add the word "increased" before overallowed. </span></p><p><span style="color: black"></span></p><p><span style="color: black"></span></p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 719674, member: 12570"] This is most often the case with a driver who likes to "visit" with his customers. We have one driver who will spend his mornings "visiting" and has to pick up the pace in the afternoon to get back under 9.5. To add to what DS wrote, knowing your DOL and DIAD inside and out will help tremendously. Area knowledge is crucial, especially if you are able to indirect residential packages to commercial locations. What I mean is if you know that the owner of Dave's Hardware also lives on your area and would appreciate having his home deliveries left at his business (provided there are packages for his business), you would be taking care of your customer while getting two stops for the price of one. Number breaks, traffic patterns, school dismissal times, etc., are all things which can greatly improve efficiency. P-man, I have one slight correction to your otherwise spot on post. [COLOR=black]You wrote "While not under supervision, the driver performs at a reduced stops per hour and/or overallowed." I think you meant to add the word "increased" before overallowed. [/COLOR] [/QUOTE]
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so how should performance issues be handled?
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