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<blockquote data-quote="JustTired" data-source="post: 377845" data-attributes="member: 10234"><p>While the concept is a good one......your use of the words "suppose to" pretty much sums it up. I would guess that BD is out there making promises that are hard to keep in some instances. In other words.... they aren't making sure with the center that things can be accomplished before making the commitment. </p><p> </p><p>While most businesses can be delivered within a certain timeframe, it might not be possible by the driver on that particular area. Without proper research, they could have several businesses on the same area committed to delivery within (let's say) 1/2 hour that are many miles apart. The only way for the center to accomplish it would be to send another driver into that area. While it may be worth it in the long run, the numbers won't show it as such.</p><p> </p><p>It would be much better to tell the customer that it's not workable than to promise them something that won't happen. But as with many salesmen, some will do anything it takes to make the sale. And it could hurt (more than help) the company in the long run.</p></blockquote><p></p>
[QUOTE="JustTired, post: 377845, member: 10234"] While the concept is a good one......your use of the words "suppose to" pretty much sums it up. I would guess that BD is out there making promises that are hard to keep in some instances. In other words.... they aren't making sure with the center that things can be accomplished before making the commitment. While most businesses can be delivered within a certain timeframe, it might not be possible by the driver on that particular area. Without proper research, they could have several businesses on the same area committed to delivery within (let's say) 1/2 hour that are many miles apart. The only way for the center to accomplish it would be to send another driver into that area. While it may be worth it in the long run, the numbers won't show it as such. It would be much better to tell the customer that it's not workable than to promise them something that won't happen. But as with many salesmen, some will do anything it takes to make the sale. And it could hurt (more than help) the company in the long run. [/QUOTE]
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