Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Stop thinking in crisis, start thinking in opportunities!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="wisedragonfly" data-source="post: 496850" data-attributes="member: 21453"><p>I hear you, dannyboy! UPS has many service failures that caused lost volume. I could name a few myself! </p><p> </p><p>Just to set the record straight, I am not a management person, at all. In fact, I'm only a grade 7 admin. However, my job duties expose me to the sales lead program, so I am able to answer some concerns that the drivers are having. I am more than willing to take what I learn here to a conference call that I will sit in on with my supervisor, that I attend monthly with my region. I don't know whether I will accomplish anything, probably not, but it worth a try. If there is something that I can get region to sell to corporate that benefits the driver, then why not?</p><p> </p><p>As far as your customer that ships paper. I guess I don't have to tell you how heavy paper can be. I'm not sure who the revenue vultures are but I would imagine it has do to with additional handling charges that are placed on oversized package and the audit clerks. Am I hearing you say that it's ok if a customer does not record their oversize shipments as such? </p><p> </p><p>I do understand completely when you attempt to help a customer resolve a problem, but can't find anyone willing enough to get in the boat with you to figure out a solution. I guess it sort of comes back to that TEAM effort thingy that we lack as a company.</p></blockquote><p></p>
[QUOTE="wisedragonfly, post: 496850, member: 21453"] I hear you, dannyboy! UPS has many service failures that caused lost volume. I could name a few myself! Just to set the record straight, I am not a management person, at all. In fact, I'm only a grade 7 admin. However, my job duties expose me to the sales lead program, so I am able to answer some concerns that the drivers are having. I am more than willing to take what I learn here to a conference call that I will sit in on with my supervisor, that I attend monthly with my region. I don't know whether I will accomplish anything, probably not, but it worth a try. If there is something that I can get region to sell to corporate that benefits the driver, then why not? As far as your customer that ships paper. I guess I don't have to tell you how heavy paper can be. I'm not sure who the revenue vultures are but I would imagine it has do to with additional handling charges that are placed on oversized package and the audit clerks. Am I hearing you say that it's ok if a customer does not record their oversize shipments as such? I do understand completely when you attempt to help a customer resolve a problem, but can't find anyone willing enough to get in the boat with you to figure out a solution. I guess it sort of comes back to that TEAM effort thingy that we lack as a company. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Stop thinking in crisis, start thinking in opportunities!
Top