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Brown Cafe UPS Forum
UPS Discussions
Stop thinking in crisis, start thinking in opportunities!
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<blockquote data-quote="wisedragonfly" data-source="post: 499302" data-attributes="member: 21453"><p>Since <strong>DHL volume is zero</strong>, are we going to allow FedEx to take advantage of that new volume?</p><p></p><p>Retention does count. If your customer has recently diverted, or upset that they have suffered a service failure and threatening to divert existing UPS volume. Then a <strong>Retention Sales Lead</strong> should be submitted.</p></blockquote><p></p>
[QUOTE="wisedragonfly, post: 499302, member: 21453"] Since [B]DHL volume is zero[/B], are we going to allow FedEx to take advantage of that new volume? Retention does count. If your customer has recently diverted, or upset that they have suffered a service failure and threatening to divert existing UPS volume. Then a [B]Retention Sales Lead[/B] should be submitted. [/QUOTE]
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