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<blockquote data-quote="UPS Lifer" data-source="post: 501665" data-attributes="member: 9789"><p>I see your point. I guess you have to wonder about a customer who has a package sent to the storage unit without making some sort of arrangement with the storage facility. They really lose control of their own delivery at that point. But - the person refusing to sign for the package is ultimately not the customer of the unit. If the customer of the unit files a complaint (concern) it is hard to justify service. If you treat the package like a "dog in yard" and have the clerk make an attempt to call NOBODY can say you didn't do everything to provide service.</p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 501665, member: 9789"] I see your point. I guess you have to wonder about a customer who has a package sent to the storage unit without making some sort of arrangement with the storage facility. They really lose control of their own delivery at that point. But - the person refusing to sign for the package is ultimately not the customer of the unit. If the customer of the unit files a complaint (concern) it is hard to justify service. If you treat the package like a "dog in yard" and have the clerk make an attempt to call NOBODY can say you didn't do everything to provide service. [/QUOTE]
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