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Strangest or most memorable customer complaint?
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<blockquote data-quote="dezguy" data-source="post: 1434195" data-attributes="member: 49811"><p>Many moons ago, I had a truck break down on me. Management couldn't get a replacement out to me as I was on a rural route 250KM from the station and instead had a rental company bring me one of their vans. I drive up to a resi delivery in this thing and the woman who was waiting for the package bursts out of her house screaming that she paid to have FedEx deliver her package not the rental company name. I'm in full Express uniform with my id hanging from my neck and explain to her what happened and that I'm FedEx Express. I even take my id out of it's holder to show it to her. She calms down and then starts screaming that she paid to have a FedEx truck deliver her package not a rental. At that point I told her I've had enough of her screaming at me and she could drive to the station to pick up her package.</p><p></p><p>The next day, it was sent out for delivery again so I called my manager and told her if she wanted that package delivered, she was going to have to drive out and do it herself because I wasn't dealing with the psycho.</p></blockquote><p></p>
[QUOTE="dezguy, post: 1434195, member: 49811"] Many moons ago, I had a truck break down on me. Management couldn't get a replacement out to me as I was on a rural route 250KM from the station and instead had a rental company bring me one of their vans. I drive up to a resi delivery in this thing and the woman who was waiting for the package bursts out of her house screaming that she paid to have FedEx deliver her package not the rental company name. I'm in full Express uniform with my id hanging from my neck and explain to her what happened and that I'm FedEx Express. I even take my id out of it's holder to show it to her. She calms down and then starts screaming that she paid to have a FedEx truck deliver her package not a rental. At that point I told her I've had enough of her screaming at me and she could drive to the station to pick up her package. The next day, it was sent out for delivery again so I called my manager and told her if she wanted that package delivered, she was going to have to drive out and do it herself because I wasn't dealing with the psycho. [/QUOTE]
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Strangest or most memorable customer complaint?
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