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stupid observation about ups pens..
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<blockquote data-quote="westsideworma" data-source="post: 579655"><p>They shouldn't have been irate, people choose UPS due to the relationships to the service provider (with businesses I know in my town). The fed ex guy in this area I guess is not very hospitable and whether fedex wants to know it or not I know at least 3 businesses in my town that choose us just for that reason alone. Yeah our service has to be good as well but they love their UPS driver. That was their main factor. They like most (not all lol) of the covers that have come and gone on this route too. It IS important. </p><p></p><p>The drivers are the face of the company....they are what the public sees. I don't understand why they'd be irate over this, its just a simple fact. When you think of UPS you don't think of the manager/supervisor back at the hub/center calling the shots, the loader who loaded the trailer or the preloader who loaded the car, you think of the driver and the brown truck (or package car since we work there and know better haha). It's why we have some of the hardest working and customer-centric people in the country. Just seems like some people in this company forget that from time to time.</p></blockquote><p></p>
[QUOTE="westsideworma, post: 579655"] They shouldn't have been irate, people choose UPS due to the relationships to the service provider (with businesses I know in my town). The fed ex guy in this area I guess is not very hospitable and whether fedex wants to know it or not I know at least 3 businesses in my town that choose us just for that reason alone. Yeah our service has to be good as well but they love their UPS driver. That was their main factor. They like most (not all lol) of the covers that have come and gone on this route too. It IS important. The drivers are the face of the company....they are what the public sees. I don't understand why they'd be irate over this, its just a simple fact. When you think of UPS you don't think of the manager/supervisor back at the hub/center calling the shots, the loader who loaded the trailer or the preloader who loaded the car, you think of the driver and the brown truck (or package car since we work there and know better haha). It's why we have some of the hardest working and customer-centric people in the country. Just seems like some people in this company forget that from time to time. [/QUOTE]
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stupid observation about ups pens..
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