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Lighten UPS
Stupid things People say or Do??
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<blockquote data-quote="mattwtrs" data-source="post: 55671"><p>How about the customer that ask's if I have an air package for him at 12:15? He said he ordered some stuff and it was coming UPS Next Day Air. I told him he would have had it by 10:30 if we had it. He called me later after he contacted the shipper and apologized because another carrier was used. I saw him later when making pickups next door, the other carrier delivered his package 4 hours late and the driver said so what if it was late, you are only a toy store! What a stupid thing for a person with a service failure to say. You have to love competition with that attitude!</p></blockquote><p></p>
[QUOTE="mattwtrs, post: 55671"] How about the customer that ask's if I have an air package for him at 12:15? He said he ordered some stuff and it was coming UPS Next Day Air. I told him he would have had it by 10:30 if we had it. He called me later after he contacted the shipper and apologized because another carrier was used. I saw him later when making pickups next door, the other carrier delivered his package 4 hours late and the driver said so what if it was late, you are only a toy store! What a stupid thing for a person with a service failure to say. You have to love competition with that attitude! [/QUOTE]
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