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Supplemental / Temp driver training ~ Ground
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<blockquote data-quote="OrioN" data-source="post: 3800452" data-attributes="member: 58562"><p>DEX codes... mainly for HD ops, Ground can chime in</p><p></p><p><strong>002</strong> wrong address, bad house# bad still name, wrong zipcode, etc</p><p></p><p><strong>003</strong> unable to locate</p><p></p><p><strong>004</strong> business not in. In HD, some terminals don't want you to use that... use 007 instead</p><p></p><p><strong>006</strong> customer refuse package... you choose a reason from the pop up & have them sign the powerpad. U can also write the reason on the service cross</p><p></p><p><strong>007</strong> unable to get a signature for Sig required packages. 3 attempts will be made before giving it to the qa clerk. Rip off the bottom of the status door tag for direct or adult signature[ATTACH=full]219756[/ATTACH]</p><p></p><p>Side note, the person who did the new tags used common sense... fits exactly on our cargo pockets of the pants/shorts! I hated the longer ones that curl over when in those pockets for the day</p><p></p><p><strong>010</strong> inspection required... I have a thread about it. Leaking box? Sounds like broken glass? Don't deliver it & give to the qa clerk the next day or during vsa (van service audit)</p><p></p><p><a href="https://www.browncafe.com/community/threads/using-dex-010-inspection-required.378588/" target="_blank">Using DEX 010 ~ inspection required</a></p><p></p><p><strong>011</strong> business closed on Saturday. Hopefully we can pull these stops off the truck Saturday morning and divert them to ground for Monday delivery. Waste of time and cargo space to take them for a ride...</p><p></p><p><strong>012</strong> package sorted to wrong route. When a preloader or someone gave you a stop that's not in your immediate service area. It shouldn't count against the subcontractor, but it does in my terminal, which is b.s. I verify my stops as I load them so this doesn't affect me much.</p><p></p><p><strong>016</strong> on manifest, but not on van. Sometimes, the preload gives it to your neighboring van during the sort because management wants these hourly workers off the clock to make their "bonus"... that's when the neighboring driver discover that extra box & has to code it <strong>012</strong></p><p></p><p><strong>079</strong> usually for a driver giving a missort or misplot to another "on road" or helping out another driver when you're done early... sometimes not needed when you auto reconcile at end of day process (if that other driver delivered them before you log out)</p><p></p><p><strong>081</strong> driver refused... rare cases that crappy customer that you don't want to service. Does this turn to a DEX 027 during the vsa? They're the ones who try that BOGO free deal by disputing a delivery for example</p><p></p><p><strong>082</strong> weather delay... management will tell you when it's authorized to use it</p><p></p><p><strong>083 </strong>holiday so a re attempt won't count towards the 3 tries</p><p></p><p>...</p><p></p><p>With GPS enabled, u may have to use these the next day if you've made an oops</p><p></p><p><strong>017</strong> misdelivered box picked up</p><p></p><p><strong>018</strong> misdelivered box dropped off at correct address</p><p></p><p>...</p><p>Ground, what's <strong>034</strong>? Inventory/ request future delivery?</p></blockquote><p></p>
[QUOTE="OrioN, post: 3800452, member: 58562"] DEX codes... mainly for HD ops, Ground can chime in [B]002[/B] wrong address, bad house# bad still name, wrong zipcode, etc [B]003[/B] unable to locate [B]004[/B] business not in. In HD, some terminals don't want you to use that... use 007 instead [B]006[/B] customer refuse package... you choose a reason from the pop up & have them sign the powerpad. U can also write the reason on the service cross [B]007[/B] unable to get a signature for Sig required packages. 3 attempts will be made before giving it to the qa clerk. Rip off the bottom of the status door tag for direct or adult signature[ATTACH=full]219756[/ATTACH] Side note, the person who did the new tags used common sense... fits exactly on our cargo pockets of the pants/shorts! I hated the longer ones that curl over when in those pockets for the day [B]010[/B] inspection required... I have a thread about it. Leaking box? Sounds like broken glass? Don't deliver it & give to the qa clerk the next day or during vsa (van service audit) [URL='https://www.browncafe.com/community/threads/using-dex-010-inspection-required.378588/']Using DEX 010 ~ inspection required[/URL] [B]011[/B] business closed on Saturday. Hopefully we can pull these stops off the truck Saturday morning and divert them to ground for Monday delivery. Waste of time and cargo space to take them for a ride... [B]012[/B] package sorted to wrong route. When a preloader or someone gave you a stop that's not in your immediate service area. It shouldn't count against the subcontractor, but it does in my terminal, which is b.s. I verify my stops as I load them so this doesn't affect me much. [B]016[/B] on manifest, but not on van. Sometimes, the preload gives it to your neighboring van during the sort because management wants these hourly workers off the clock to make their "bonus"... that's when the neighboring driver discover that extra box & has to code it [B]012[/B] [B]079[/B] usually for a driver giving a missort or misplot to another "on road" or helping out another driver when you're done early... sometimes not needed when you auto reconcile at end of day process (if that other driver delivered them before you log out) [B]081[/B] driver refused... rare cases that crappy customer that you don't want to service. Does this turn to a DEX 027 during the vsa? They're the ones who try that BOGO free deal by disputing a delivery for example [B]082[/B] weather delay... management will tell you when it's authorized to use it [B]083 [/B]holiday so a re attempt won't count towards the 3 tries ... With GPS enabled, u may have to use these the next day if you've made an oops [B]017[/B] misdelivered box picked up [B]018[/B] misdelivered box dropped off at correct address ... Ground, what's [B]034[/B]? Inventory/ request future delivery? [/QUOTE]
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