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Brown Cafe UPS Forum
UPS Union Issues
SurePost - A Subcontracting Violation that has led to the loss of many UPS jobs.
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<blockquote data-quote="The Other Side" data-source="post: 1027335" data-attributes="member: 17969"><p>Spoken like the absent professor. Customers are NOT asking for this service, its OUR REPS who are pushing this service by transforming existing customers into surepost customers. </p><p></p><p>Large accounts, who have customarily shipped through UPS are given huge discounts for air services, and then with their ground, the REPS are suggesting the surepost to the customers.</p><p></p><p>I know, A few of my LARGE SHIPPERS were changed to surepost without even opening their mouth.</p><p></p><p>If UPS wants to offer cheaper services, I am all for it. Start by eliminating all the overweighted managers and useless operations managers and cut the rates.</p><p></p><p>We'd be the cheapest service in the business.</p><p></p><p>Create solid residential routes worth 8 hours a day with ZERO pickups. Service the customers. Diverting pkgs to the USPS where they are delayed, damaged, lost and left on mailboxes or near the street ISNT CUSTOMER SERVICE.</p><p></p><p>NO CUSTOMER IS ASKING FOR THAT.</p><p></p><p>The USPS carriers HATE the surepost and smartpost pkgs they have to deliver. Our drivers enjoy their workdays and enjoy the people they interact with everyday.</p><p></p><p>UPS has sold out customer service for a gutter delivery service in lieu of higher profits.</p><p></p><p>Peace</p><p></p><p>TOS</p></blockquote><p></p>
[QUOTE="The Other Side, post: 1027335, member: 17969"] Spoken like the absent professor. Customers are NOT asking for this service, its OUR REPS who are pushing this service by transforming existing customers into surepost customers. Large accounts, who have customarily shipped through UPS are given huge discounts for air services, and then with their ground, the REPS are suggesting the surepost to the customers. I know, A few of my LARGE SHIPPERS were changed to surepost without even opening their mouth. If UPS wants to offer cheaper services, I am all for it. Start by eliminating all the overweighted managers and useless operations managers and cut the rates. We'd be the cheapest service in the business. Create solid residential routes worth 8 hours a day with ZERO pickups. Service the customers. Diverting pkgs to the USPS where they are delayed, damaged, lost and left on mailboxes or near the street ISNT CUSTOMER SERVICE. NO CUSTOMER IS ASKING FOR THAT. The USPS carriers HATE the surepost and smartpost pkgs they have to deliver. Our drivers enjoy their workdays and enjoy the people they interact with everyday. UPS has sold out customer service for a gutter delivery service in lieu of higher profits. Peace TOS [/QUOTE]
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SurePost - A Subcontracting Violation that has led to the loss of many UPS jobs.
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