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Brown Cafe UPS Forum
UPS Union Issues
Surepost and the new contract
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<blockquote data-quote="10 point" data-source="post: 1321669" data-attributes="member: 52520"><p>Our customers rarely know that their shipment is being delayed a day by us dropping the pkgs off at the PO and most think UPS is delivering it when they track it.</p><p>FedEx is dropping more off at the large POs than we are.</p><p>It's about volume not service.</p><p>Customers complain constantly because they expected ups to deliver their products the day they tracked it into their local distribution center or hub. </p><p>Again,</p><p>Ii's about volume not service.</p></blockquote><p></p>
[QUOTE="10 point, post: 1321669, member: 52520"] Our customers rarely know that their shipment is being delayed a day by us dropping the pkgs off at the PO and most think UPS is delivering it when they track it. FedEx is dropping more off at the large POs than we are. It's about volume not service. Customers complain constantly because they expected ups to deliver their products the day they tracked it into their local distribution center or hub. Again, Ii's about volume not service. [/QUOTE]
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