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Suspension letter !
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<blockquote data-quote="35years" data-source="post: 4744484" data-attributes="member: 60822"><p>By the way the actual correct method at a bulk stop is to unload all the boxes first before scanning, lining up in rows, labels scannable.</p><p></p><p>Count packages while unloading, matching diad count, checking for correct address and don't allow customer to touch.</p><p></p><p>When all packages are lined up, scan down each row. Verify every scan number disappears out of diad list, and count is correct.</p><p></p><p>If Diad says you are missing scan or scans, scan then all again, mindful of call tags. If still missing a scan, and your physical count of the boxes matches the the number you are supposed to have, re-check the physical labels for correct address. There may be one that didn't beep as not belonging to the stop because preload missed the scan, or you boss planted it. Check the load for the missing box.</p><p></p><p>Send in a message that you are missing a box for that add. Also use the not found function to remove from Diad.</p><p></p><p>Deliver and scan the box if found later.</p><p></p><p>I had a really bad loader a few years ago. I would average 3 boxes missing a day. Usually he would scan boxes and stack behind the trucks when behind. He would later load them, often in the wrong truck.</p><p></p><p>Preload scan to proper truck doesn't mean it was loaded in the correct truck. And bulk stops are the most likely misload.</p><p></p><p>Grieve it. And start double checking your scans.</p></blockquote><p></p>
[QUOTE="35years, post: 4744484, member: 60822"] By the way the actual correct method at a bulk stop is to unload all the boxes first before scanning, lining up in rows, labels scannable. Count packages while unloading, matching diad count, checking for correct address and don't allow customer to touch. When all packages are lined up, scan down each row. Verify every scan number disappears out of diad list, and count is correct. If Diad says you are missing scan or scans, scan then all again, mindful of call tags. If still missing a scan, and your physical count of the boxes matches the the number you are supposed to have, re-check the physical labels for correct address. There may be one that didn't beep as not belonging to the stop because preload missed the scan, or you boss planted it. Check the load for the missing box. Send in a message that you are missing a box for that add. Also use the not found function to remove from Diad. Deliver and scan the box if found later. I had a really bad loader a few years ago. I would average 3 boxes missing a day. Usually he would scan boxes and stack behind the trucks when behind. He would later load them, often in the wrong truck. Preload scan to proper truck doesn't mean it was loaded in the correct truck. And bulk stops are the most likely misload. Grieve it. And start double checking your scans. [/QUOTE]
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