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<blockquote data-quote="hypo hanna" data-source="post: 1293825" data-attributes="member: 42600"><p>Because of ongoing management incompetence, it takes far too long to replace drivers that quit or are fired. This means the ops managers lean unreasonably on draft list and swing drivers. There is a reason why swing driver pay has surpassed dispatcher pay and is the only pay premium left from 10 years ago. Even with that extra pay, the only people they can get to take the position are noobies and people desperate to transfer to a new location.</p><p>The overall result is a drop in customer service. People working 9 or more shifts a week for months on end or are drafted over and over disrupting their personal lives don't perform well and generally don't care.</p></blockquote><p></p>
[QUOTE="hypo hanna, post: 1293825, member: 42600"] Because of ongoing management incompetence, it takes far too long to replace drivers that quit or are fired. This means the ops managers lean unreasonably on draft list and swing drivers. There is a reason why swing driver pay has surpassed dispatcher pay and is the only pay premium left from 10 years ago. Even with that extra pay, the only people they can get to take the position are noobies and people desperate to transfer to a new location. The overall result is a drop in customer service. People working 9 or more shifts a week for months on end or are drafted over and over disrupting their personal lives don't perform well and generally don't care. [/QUOTE]
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