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Taking credit for two stops; NDA and ground.
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<blockquote data-quote="BleedBrown" data-source="post: 690134" data-attributes="member: 10340"><p>This should clarify many of your concerns on taking credit for multiple stops. </p><p> </p><p style="text-align: center"><p style="text-align: center"><strong><u><span style="font-family: 'Times New Roman'">DRIVER STOP COUNTS CERTIFICATION</span></u></strong></p> <p style="text-align: center"></p> </p><p><u><span style="font-family: 'Times New Roman'">DELIVERY</span></u></p><p> </p><p><span style="font-family: 'Symbol'">· </span><span style="font-family: 'Times New Roman'"><strong>Left At</strong>: </span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">All Left-At stops require a signature.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">An example of this is a delivery left with a neighbor, a business, or an apartment manager because the original consignee was not in and a signature was required.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">The packages being left with someone other than the original consignee need to be designated as Left At<strong> (DIAD Board) Instruction.</strong></span></p><p><span style="font-family: 'Symbol'">· </span><strong><span style="font-family: 'Times New Roman'">Apartment Complex</span></strong></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">Apartment complexes should be counted as one stop when no attempts are made to each apartment and packages are left at the leasing office (one signature obtained) or a single address.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">If an attempt is made to different apartments and an info notice is left at the door, it will be counted as multiple stops, even though the packages are left at the leasing office when the consignee is not in or a single address. </span></p><p><span style="font-family: 'Symbol'">· </span><strong><span style="font-family: 'Times New Roman'">Mail Room Delivery or multiple left at</span></strong></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">Mailrooms should be counted as one stop, when packages are left at this location for different consignees, but only one signature is obtained and no attempts were made at the specific address.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">If an attempt is made to different offices and a UPS InfoNotice is left at the specific address door, it will be counted as multiple stops, even though the packages are left at mail room (or package room) when the consignee is not in and you obtain a signature. </span></p><p><span style="font-family: 'Symbol'">· </span><strong><span style="font-family: 'Times New Roman'">Driver Release</span></strong></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">Commercial deliveries and apartments cannot be driver released.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">DR’s can only be made to single family dwellings, including duplexes, condos, mobile homes, and townhouses with private entrances when safe, out of view and inclement weather. </span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A UPS infonotice must be left at anytime package is left in an area that is out-of-the-ordinary or not along the daily walk path.</span></p><p><span style="font-family: 'Symbol'">· </span><strong><span style="font-family: 'Times New Roman'">Duplicate Stop</span></strong></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">Returning to an address for a misload is a duplicate stop. It is not an additional stop.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">Multiple addresses for companies that are delivered to one location such as package rooms or receiving rooms are duplicate stops.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A chance occurrence of a consignee meeting a driver and requesting their package after an attempt has been made earlier that day is a duplicate Stop. It is not an additional stop.</span></p><p><span style="font-family: 'Symbol'">· </span><strong><span style="font-family: 'Times New Roman'">Separate Stop</span></strong></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">When returning to an address for ground where <em><u>only</u> </em>air was delivered it is acceptable to record as a separate stop. However, every attempt should be made to deliver <strong>ALL</strong> packages at the initial stop. Simply having air for a consignee does not give a driver the right to count an additional stop. The Service Provider must make the decision when to break off from delivering both air and ground and deliver only air to make time commitments.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A customer requests a second attempt communicated via ODS.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">SDWC</span></p><p> </p><p><u><span style="font-family: 'Times New Roman'">PICK UP</span></u></p><p> </p><p><span style="font-family: 'Symbol'">· </span><span style="font-family: 'Times New Roman'"><strong>Single Stops</strong></span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A shipper has a Common Carrier pickup, Ground Saver, and a Consignee Billing books all using the same shipper numbers.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A shipper has a Common Carrier pickup book and a hundredweight Book. The books use two separate shipper numbers.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A shipper has a Common Carrier pickup book but also ships International Waybills.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A shipper has a hundredweight pick up only.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A shipper has a Common Carrier pickup book and a Hundredweight book. Both carry the same shipping address, although, the Hundredweight packages are at a different location on the shipper’s premises.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">Any account listed on the pick-up log that is not a valid pick-up account <u>cannotbe counted as a pickup stop</u>.<strong> </strong>The Service Provider must record <strong>NO </strong>in the DIAD board when prompted, <strong>“Would you like to complete all pick-up stops?”</strong> The Service Provider must close out board <strong>and report it to the center immediately. </strong></span></p><p> </p><p><span style="font-family: 'Times New Roman'"><strong>Note: It is the Service Provider‘s responsibility to maintain an ACCURATE Pickup –Log. </strong>(Name, Address, Suite #, Apt # pick-up location, Shipper number, Customer Phone #, pick-up time and closing time.</span></p><p><span style="font-family: 'Symbol'">· </span><span style="font-family: 'Times New Roman'"><strong>Multiple Stops</strong></span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">Two shippers (different company names and shipper numbers) use the same pickup address and shipping location.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A shipper has a Common Carrier account and a Hundreweight account. The accounts have different addresses and shipper numbers and are picked up at different locations.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A shipper has three (different shipper numbers, none is Hundredweight) that are picked up at one location (same address). All three accounts are counted as stops.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">A driver completes a regularly scheduled pick up. An air driver picks up priority air packages at the same account two hours later. Both drivers receive credit for a stop.</span></p><p><span style="font-family: 'Wingdings'">ü </span><span style="font-family: 'Times New Roman'">An air walker picks up air packages and the regular driver picks up ground packages. Both receive credit for a pickup stop.</span></p><p> </p><p><span style="font-family: 'Times New Roman'">Driver’s</span></p><p><span style="font-family: 'Times New Roman'"> Signature</span></p><p><span style="font-family: 'Times New Roman'">Supervisor’s</span></p><p><span style="font-family: 'Times New Roman'"> Signature</span></p><p> </p><p></p><p><span style="font-family: 'Times New Roman'">Center</span></p><p> </p><p><span style="font-family: 'Times New Roman'">Date</span></p></blockquote><p></p>
[QUOTE="BleedBrown, post: 690134, member: 10340"] This should clarify many of your concerns on taking credit for multiple stops. [CENTER][CENTER][B][U][FONT=Times New Roman]DRIVER STOP COUNTS CERTIFICATION[/FONT][/U][/B][/CENTER] [CENTER][B][U][FONT=Times New Roman] [/FONT][/U][/B][/CENTER][/CENTER] [U][FONT=Times New Roman]DELIVERY[/FONT][/U] [U][FONT=Times New Roman] [/FONT][/U] [FONT=Symbol]· [/FONT][FONT=Times New Roman][B]Left At[/B]: [/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]All Left-At stops require a signature.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]An example of this is a delivery left with a neighbor, a business, or an apartment manager because the original consignee was not in and a signature was required.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]The packages being left with someone other than the original consignee need to be designated as Left At[B] (DIAD Board) Instruction.[/B][/FONT] [FONT=Symbol]· [/FONT][B][FONT=Times New Roman]Apartment Complex[/FONT][/B] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]Apartment complexes should be counted as one stop when no attempts are made to each apartment and packages are left at the leasing office (one signature obtained) or a single address.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]If an attempt is made to different apartments and an info notice is left at the door, it will be counted as multiple stops, even though the packages are left at the leasing office when the consignee is not in or a single address. [/FONT] [FONT=Symbol]· [/FONT][B][FONT=Times New Roman]Mail Room Delivery or multiple left at[/FONT][/B] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]Mailrooms should be counted as one stop, when packages are left at this location for different consignees, but only one signature is obtained and no attempts were made at the specific address.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]If an attempt is made to different offices and a UPS InfoNotice is left at the specific address door, it will be counted as multiple stops, even though the packages are left at mail room (or package room) when the consignee is not in and you obtain a signature. [/FONT] [FONT=Symbol]· [/FONT][B][FONT=Times New Roman]Driver Release[/FONT][/B] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]Commercial deliveries and apartments cannot be driver released.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]DR’s can only be made to single family dwellings, including duplexes, condos, mobile homes, and townhouses with private entrances when safe, out of view and inclement weather. [/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A UPS infonotice must be left at anytime package is left in an area that is out-of-the-ordinary or not along the daily walk path.[/FONT] [FONT=Symbol]· [/FONT][B][FONT=Times New Roman]Duplicate Stop[/FONT][/B] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]Returning to an address for a misload is a duplicate stop. It is not an additional stop.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]Multiple addresses for companies that are delivered to one location such as package rooms or receiving rooms are duplicate stops.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A chance occurrence of a consignee meeting a driver and requesting their package after an attempt has been made earlier that day is a duplicate Stop. It is not an additional stop.[/FONT] [FONT=Symbol]· [/FONT][B][FONT=Times New Roman]Separate Stop[/FONT][/B] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]When returning to an address for ground where [I][U]only[/U] [/I]air was delivered it is acceptable to record as a separate stop. However, every attempt should be made to deliver [B]ALL[/B] packages at the initial stop. Simply having air for a consignee does not give a driver the right to count an additional stop. The Service Provider must make the decision when to break off from delivering both air and ground and deliver only air to make time commitments.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A customer requests a second attempt communicated via ODS.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]SDWC[/FONT] [B][FONT=Times New Roman] [/FONT][/B] [U][FONT=Times New Roman]PICK UP[/FONT][/U] [U][FONT=Times New Roman] [/FONT][/U] [FONT=Symbol]· [/FONT][FONT=Times New Roman][B]Single Stops[/B][U][/U][/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A shipper has a Common Carrier pickup, Ground Saver, and a Consignee Billing books all using the same shipper numbers.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A shipper has a Common Carrier pickup book and a hundredweight Book. The books use two separate shipper numbers.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A shipper has a Common Carrier pickup book but also ships International Waybills.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A shipper has a hundredweight pick up only.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A shipper has a Common Carrier pickup book and a Hundredweight book. Both carry the same shipping address, although, the Hundredweight packages are at a different location on the shipper’s premises.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]Any account listed on the pick-up log that is not a valid pick-up account [U]cannotbe counted as a pickup stop[/U].[B] [/B]The Service Provider must record [B]NO [/B]in the DIAD board when prompted, [B]“Would you like to complete all pick-up stops?”[/B] The Service Provider must close out board [B]and report it to the center immediately. [/B][/FONT] [B][FONT=Times New Roman] [/FONT][/B] [FONT=Times New Roman][B]Note: It is the Service Provider‘s responsibility to maintain an ACCURATE Pickup –Log. [/B](Name, Address, Suite #, Apt # pick-up location, Shipper number, Customer Phone #, pick-up time and closing time.[/FONT] [FONT=Symbol]· [/FONT][FONT=Times New Roman][B]Multiple Stops[/B][U][/U][/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]Two shippers (different company names and shipper numbers) use the same pickup address and shipping location.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A shipper has a Common Carrier account and a Hundreweight account. The accounts have different addresses and shipper numbers and are picked up at different locations.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A shipper has three (different shipper numbers, none is Hundredweight) that are picked up at one location (same address). All three accounts are counted as stops.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]A driver completes a regularly scheduled pick up. An air driver picks up priority air packages at the same account two hours later. Both drivers receive credit for a stop.[/FONT] [FONT=Wingdings]ü [/FONT][FONT=Times New Roman]An air walker picks up air packages and the regular driver picks up ground packages. Both receive credit for a pickup stop.[/FONT] [FONT=Times New Roman] [/FONT] [FONT=Times New Roman][/FONT][FONT=Times New Roman][/FONT][FONT=Times New Roman]Driver’s[/FONT] [FONT=Times New Roman] Signature[/FONT] [FONT=Times New Roman]Supervisor’s[/FONT] [FONT=Times New Roman] Signature[/FONT] [FONT=Times New Roman] [/FONT] [FONT=Times New Roman][/FONT][FONT=Times New Roman][/FONT] [FONT=Times New Roman]Center[/FONT] [FONT=Times New Roman] [/FONT] [FONT=Times New Roman]Date[/FONT] [/QUOTE]
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Taking credit for two stops; NDA and ground.
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