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The Holiday Fail
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<blockquote data-quote="Fred&#039;s Myth" data-source="post: 1994967" data-attributes="member: 55587"><p>Perception is reality. The vendor shipped the customer's package, who doesn't get it on time. Customer complains. Who gets the blame? The shipping company, because they were too p*ssified to stand up to the offender and get the problem corrected. As management, you own that situation.</p></blockquote><p></p>
[QUOTE="Fred's Myth, post: 1994967, member: 55587"] Perception is reality. The vendor shipped the customer's package, who doesn't get it on time. Customer complains. Who gets the blame? The shipping company, because they were too p*ssified to stand up to the offender and get the problem corrected. As management, you own that situation. [/QUOTE]
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