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The National TSC Help Desk in Las Vegas
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<blockquote data-quote="ups-submariner" data-source="post: 153097" data-attributes="member: 8117"><p>Ain't that America!, Home of the Free Slaves ! I enjoyed your article. I'm a delivery driver/20 year upser. I never met a phone center worker but I remember when they consolidated. I don't think I could handle all the ignorant customers on the phone. Hang in there, keep your mouth shut, do your job the best you can and don't lie to the customers. If you don't know the answer to a "dumb" question; refer them to one of those "wonderful" supervisors instead of making up something just to get rid of them.</p></blockquote><p></p>
[QUOTE="ups-submariner, post: 153097, member: 8117"] Ain't that America!, Home of the Free Slaves ! I enjoyed your article. I'm a delivery driver/20 year upser. I never met a phone center worker but I remember when they consolidated. I don't think I could handle all the ignorant customers on the phone. Hang in there, keep your mouth shut, do your job the best you can and don't lie to the customers. If you don't know the answer to a "dumb" question; refer them to one of those "wonderful" supervisors instead of making up something just to get rid of them. [/QUOTE]
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