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The noon to one rule...
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<blockquote data-quote="dannyboy" data-source="post: 683529" data-attributes="member: 484"><p>88 hits it on the nose. if the hours are posted, and the lunch is between 1-3, we have to either deliver it before or after those hours, or have an agreed upon alternative. anything else could lead to discipline and customer issues with service. </p><p> </p><p>we have lost a lot of business because we have become very rigid in our schedules, and the competition is waiting for those customers to move to them. in other words, besides lower pricing (which we have no control over, unless everyone opts for a pay cut), service failure to the customer sends a lot of business that should be ours elsewhere. and we do have control over that issue.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 683529, member: 484"] 88 hits it on the nose. if the hours are posted, and the lunch is between 1-3, we have to either deliver it before or after those hours, or have an agreed upon alternative. anything else could lead to discipline and customer issues with service. we have lost a lot of business because we have become very rigid in our schedules, and the competition is waiting for those customers to move to them. in other words, besides lower pricing (which we have no control over, unless everyone opts for a pay cut), service failure to the customer sends a lot of business that should be ours elsewhere. and we do have control over that issue. d [/QUOTE]
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The noon to one rule...
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