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The "S" Does Still Stand For "Service"
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 846218" data-attributes="member: 12570"><p>The package was delivered to an alternate <strong>location</strong> but was entered in to the DIAD with the address on the package with "South Acres" put in remarks column. "South Acres" is the name of the baseball field. Alternate deliveries do need a signature. Any center manager who would give an hourly a warning letter for taking care of the customer is not one that I would want to work with.</p><p></p><p></p><p> </p><p>As she should. Let me give you a little background on the sup. She works at a local ARC in addition to being a UPS PT sup. She had worked the previous night (8-10 hours) and then came in to run the Saturday air operation. Usually by the time the Sat driver punches out she is ready to go home and go to bed yet she took it upon herself to drive 10 minutes out of her way to take care of this customer. She could have just as easily blew this guy off and let the FT driver run if off this morning and would have been well within her rights to do so.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 846218, member: 12570"] The package was delivered to an alternate [B]location[/B] but was entered in to the DIAD with the address on the package with "South Acres" put in remarks column. "South Acres" is the name of the baseball field. Alternate deliveries do need a signature. Any center manager who would give an hourly a warning letter for taking care of the customer is not one that I would want to work with. As she should. Let me give you a little background on the sup. She works at a local ARC in addition to being a UPS PT sup. She had worked the previous night (8-10 hours) and then came in to run the Saturday air operation. Usually by the time the Sat driver punches out she is ready to go home and go to bed yet she took it upon herself to drive 10 minutes out of her way to take care of this customer. She could have just as easily blew this guy off and let the FT driver run if off this morning and would have been well within her rights to do so. [/QUOTE]
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The "S" Does Still Stand For "Service"
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