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The things customers say or do...
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<blockquote data-quote="DougHeffernan" data-source="post: 1111054" data-attributes="member: 11575"><p>I had a similar instance. Went on an area for the first time cold.. Had this business that was between two streets. I went to the address on package and proceeded to load my hand cart with about 20 boxes all the while the receptionist was standing at and watching me through front door. I get to door and she tells me those have to be delivered to back door. As I looked for a sidewalk around building, which I didn't find. At this point she says its on the next street. I explained to her that you just watched me unload all these packages without mentioning this to me beforehand. I remained calm and asked her since this is first day on route could I deliver through front and all future deliveries I promise I will deliver to back door. She said no and I would have to load them back up and drive around. Arrgh still in my polite voice... Yes Ma'mm by the way what time do you close? "5:00 o'clock why" we'll I have some time sensitive packages I have to deliver but I will definitely be back before you close. Well I came back alright, around 4:55. Lol I swung on that area off and on for the next few years guess what time I would deliver everytime. </p><p>Between 4:50 - 4:59 </p><p>When they had next day air. "We're waiting on an important ground package you think you deliver it now?" I'm sorry I have too many 10:30 deliveries to deliver any ground but rest assured i will be back before you close. sorry</p></blockquote><p></p>
[QUOTE="DougHeffernan, post: 1111054, member: 11575"] I had a similar instance. Went on an area for the first time cold.. Had this business that was between two streets. I went to the address on package and proceeded to load my hand cart with about 20 boxes all the while the receptionist was standing at and watching me through front door. I get to door and she tells me those have to be delivered to back door. As I looked for a sidewalk around building, which I didn't find. At this point she says its on the next street. I explained to her that you just watched me unload all these packages without mentioning this to me beforehand. I remained calm and asked her since this is first day on route could I deliver through front and all future deliveries I promise I will deliver to back door. She said no and I would have to load them back up and drive around. Arrgh still in my polite voice... Yes Ma'mm by the way what time do you close? "5:00 o'clock why" we'll I have some time sensitive packages I have to deliver but I will definitely be back before you close. Well I came back alright, around 4:55. Lol I swung on that area off and on for the next few years guess what time I would deliver everytime. Between 4:50 - 4:59 When they had next day air. "We're waiting on an important ground package you think you deliver it now?" I'm sorry I have too many 10:30 deliveries to deliver any ground but rest assured i will be back before you close. sorry [/QUOTE]
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