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The ultimate in Service Failure
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<blockquote data-quote="Glorifiedpackmule" data-source="post: 1015042" data-attributes="member: 8146"><p>UPS and FedEx Express are too</p><p>Different monsters. I was a swing driver over there for two years. The actual workload is much harder as far as number of packages and the weight of the packages. However, a hard day At Express on a city route with 140 stops has always been in my opinion more stressful than any day I worked at UPS with 200 stops. Not physically harder, but more mentally. Trying to make P1's, have COD's off by noon, SOS off by 3:00, E2 businesses by 16:30, all the whilst having 35 to 45 pickups coming in a different times til 5:00pm. It's a different beast all together. On top of an already stessful job, we now have managers being told to tell us that we're lazy and need to do more. The first week I started at FDX, my manager told me that I NEEDED to spend more time talking to my customers. He said this wasn't UPS and that FDX was more of a customer friendly experiance. Fast foward 7 years and i now have the same manger telling me if I don't sleep up that I may not have a job here soon. Safety is the LAST thing FedEx Express is pushing rightnow.</p></blockquote><p></p>
[QUOTE="Glorifiedpackmule, post: 1015042, member: 8146"] UPS and FedEx Express are too Different monsters. I was a swing driver over there for two years. The actual workload is much harder as far as number of packages and the weight of the packages. However, a hard day At Express on a city route with 140 stops has always been in my opinion more stressful than any day I worked at UPS with 200 stops. Not physically harder, but more mentally. Trying to make P1's, have COD's off by noon, SOS off by 3:00, E2 businesses by 16:30, all the whilst having 35 to 45 pickups coming in a different times til 5:00pm. It's a different beast all together. On top of an already stessful job, we now have managers being told to tell us that we're lazy and need to do more. The first week I started at FDX, my manager told me that I NEEDED to spend more time talking to my customers. He said this wasn't UPS and that FDX was more of a customer friendly experiance. Fast foward 7 years and i now have the same manger telling me if I don't sleep up that I may not have a job here soon. Safety is the LAST thing FedEx Express is pushing rightnow. [/QUOTE]
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